This guide explains how to link clients to your organization as a SettleMint partner. This feature helps partners manage their client's resources and applications on SettleMint.
Understanding the Partner-Client Model
As a SettleMint partner, you can access your client's resources and applications on the platform.
Clients already using SettleMint
Clients already using SettleMint can request to link their organization to yours. The client selects join a partner from their account to start the process.
Client new to SettleMint
Clients new to SettleMint can get access to organizations you have created for them. The client receives an invite from an administrator after being added as a new client and inviting them as members.
What changes after adding a client?
After joining a partner, all users of your organization will now have access to the client's applications. You are now able to manage their resources and applications (ex: Blockchain Networks / Nodes).
Your organization's applications will be labeled as
Internal applications. The
Clients & apps section on the main dashboard displays your clients' applications.
Your organization's other clients WILL NOT see information from any other clients.
Resource Cost Monitoring
Your client will not see the cost of their resources used on SettleMint (ex: Blockchain Nodes). This information is only shared with you.
The client will no longer receive any invoices or billing directly from SettleMint. They will receive one last invoice from SettleMint to close out the current billing period.
How to Add a Client
1. Open Organizations & Apps
If your account has been enabled as a partner, you will find both a
Clients list and an
Add a client option under the
Organization & Apps menu. Clicking on
Workspace Menu (4 squares) in the top right opens this menu.
Add Client option is only available to users with administrative access to the organization.
2. Add the Client Name or Link Code
For clients new to SettleMint, you can create a new organization for them by entering a client name.
For clients already using SettleMint, you can link their organization by selecting the link code option. The link is what you received by email when a client has requested to join a partner.
3. Confirming Client Added
Clients already using SettleMint will receive an email confirming the linking of the organizations. You will see their organization shown under the
Clients & apps list on the main dashboard.